We are glad to bring our customers great value and service. That’s why
we provide free shipping anywhere in the Continental USA.
At this time, we only ship our products within the lower 48 states within the Continental United States. However, this policy may change in the future.
We are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
We do our best to provide quality products in a timely manner. Most orders arrive in 2-3 weeks or less. Shipping usually takes 1-2 weeks and some orders may take about a week to process, as many of our products are small batch, handmade items. Very rarely will an item take more than 30 days to arrive. Tracking numbers will be provided upon every order, once order has been shipped. If you have any questions about the status of your order feel free to contact us at firstname.lastname@example.org
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE
Occasionally it may take up to 2-5 business days for the
tracking information to update on the system. If your order was shipped
more than 5 business days ago and there is still no information on your
tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be
sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our
best to help you out.
Returns and Refunds
All orders can be cancelled until they are shipped. If your order has been
paid and you need to change or cancel it, you must contact us within 12
hours. Once the packaging and shipping process has started, it can no
longer be cancelled.
We offer a 100% money back guarantee on all products that are
defective or damaged during shipping. Just let us know and we will
provide a return address and a replacement or refund as preferred.
If you are unsatisfied with your order – please contact our support and
we will do our best to help you out!
Customers will be responsible for paying return shipping costs.
We do not issue the refund if:
● your order does not arrive due to factors within your control (e.g.
providing the wrong shipping address)
*You can submit refund requests within 15 days after the guaranteed
period for delivery (45 days) has expired. You can do it by sending a
message on Contact Us page.
(GDPR) (EU) 2016/679.
It means that we are open about our methods of tracking and use of the
visitors’ personal data, and you can freely check what exactly we’re
doing to it.
At www.starseedmetaphysical.com, we collect:
● Your name and surname
● Your email address
● Your physical address
● Your phone number
● The data about the browser and device you use to view the store
● The way you navigate the store
We gather your contact details because they are necessary to accept
and process your orders, and to make sure you’ve got your packages.
We gather the details of your technical equipment and on-site behavior
in order to make our store more user-friendly, and to personalize our
store services for you (for example, to automatically switch the store to
the mobile version.)
Our store works with outer companies that help us provide the best
service for you, and these third parties also use some of the personal
details you’re leaving. We limit the data they can access to only what is
necessary for them to perform their obligations.
● Payment services use your credit card number, your name and
surname to verify and process your payments for our products
● Our manufacturers and stock keepers use the data of your order
contents to assemble the necessary package for you
● Postal services use your first name, last name, and physical
address to arrange the product delivery for you
● Mass mailing services use your email address to send you emails
(if you have subscribed for them)
give us the consent to use your personal details for the purposes
If you don’t agree to these terms, please leave the website.
You can email us at supportyourbusinessemail.com and ask:
● To receive the copy of your personal details we have collected
● To delete your personal details from our system
● To withdraw your consent (if you previously agreed to provide us
with the data, but then changed your mind)
We are doing our best to guarantee the security of your personal details
while keeping and using them.
Thank you for your cooperation!
Track My Order
Terms Of Service
We provide services to you subject to the notices, terms, and conditions
set forth in this agreement. Besides, you will obey the rules, guidelines,
policies, terms, and conditions applicable to such services before you
use them. We reserve the right to change this site and these terms and
conditions at any time.
Before proceeding, please read this agreement because accessing,
browsing, or otherwise using the Site indicates your agreement to all the
terms and conditions in this agreement.
You shall not upload, distribute, or otherwise publish through this Site
any Content, information, or other material that (a) includes any bugs,
viruses, worms, trap doors, Trojan horses, or other harmful code or
properties; (b) is libelous, threatening, defamatory, obscene, indecent,
pornographic, discriminatory, or could give rise to any civil or criminal
liability under the laws of the U.S. or the laws of any other country that
may apply; or (c)violates or infringes upon the copyrights, patents,
trademarks, service marks, trade secrets, or other proprietary rights of
any person. starseedmetaphysical.com may give you an account
identification and password to enable you to access and use certain
portions of this Site. Each time you use a password or identification, you
are deemed to be authorized to access and use the Site in a manner
consistent with the terms and conditions of this agreement, and
www.yourbusinessdomain has no obligation to investigate the source of
any such access or use of the Site.
certify that you are 18 years of age or older. If you are under 18 years
old please use this Site only under the supervision of a parent or legal
guardian. Subject to the terms and conditions of this agreement, hereby
grants you a limited, revocable, non-transferable, and non-exclusive
license to access and use the Site by displaying it on your Internet
browser only for the purpose of shopping and not for any commercial
use or use on behalf of any third party, except as explicitly permitted by
www.yourbusinessdomain in advance. Any violation of this Agreement
shall result in the immediate revocation of the license granted in this
paragraph without notice to you.
Unless explicitly permitted by our company in advance, all materials,
including images, text, illustrations, designs, icons, photographs,
programs, music clips or downloads, video clips and written and other
materials that are part of this Site (collectively, the “Contents”) are
intended solely for personal, non-commercial use. You may not make
any commercial use of any of the information provided on the Site or
make any use of the Site for the benefit of another business. We reserve
the right to refuse service, terminate accounts, and/or cancel orders in its
discretion, including, without limitation, if we believe that customer
conduct violates applicable laws or is harmful to our interests. You may
not reproduce, distribute, display, sell, lease, transmit, create derivative
works from, translate, modify, reverse-engineer, disassemble,
decompile, or otherwise exploit this Site or any portion of it unless
expressly permitted by our company in writing.
You will be solely responsible for all access to and use of this site by
anyone using the password and identification originally assigned to you
whether or not such access to and use of this site is actually authorized
by you, including without limitation, all communications and
transmissions and all obligations (including without limitation financial
obligations) incurred through such access or use. You are solely
responsible for protecting the security and confidentiality of the password
and identification assigned to you. You shall immediately notify starseedmetaphysical.com of any unauthorized use of your password or
identification or any other breach or threatened breach of this Site’s